This guide explains how to manage your Metrix Pro subscription based on your payment method.
Credit/Debit Card Subscriptions
If you pay via credit or debit card through Stripe, you have access to our billing portal where you can:
Change your billing period: Switch between monthly ($40/month) and yearly ($400/year) billing
Update payment information: Add or change your credit/debit card details
View payment history: Access all previous invoices and payment receipts
Cancel your subscription: End your recurring payments & turn off auto-renew
About Subscription Cancellation
When you cancel through the billing portal:
Your Pro subscription remains active until the end of your current billing period
No refunds are provided for partial billing periods
Your account automatically converts to the Free plan after your paid period ends
You can reactivate your subscription at any time
Cryptocurrency Payment Subscriptions
If you pay via cryptocurrency through CopperX:
CopperX will send you an invoice at the start of each billing period (monthly or yearly)
You must manually pay each invoice to maintain your Pro access
There is no automatic billing or billing portal for crypto payments
Managing Your Crypto Subscription
To maintain your subscription: Simply pay the invoice when you receive it
To cancel your subscription: Simply stop paying the invoices
To change your billing period: Contact our support team
What Happens If You Don't Pay
If you don't pay an invoice, your Pro access will end
Your account will automatically convert to the Free plan
You can resume your Pro subscription at any time by subscribing again
Free Trial Information
All new users can try Metrix Pro with our 7-day free trial:
Free trials are only available for credit/debit card payments
You'll have full access to all Pro features during the trial
Credit card or crypto payment information is required to activate your trial
Your trial will automatically convert to a paid subscription unless canceled before the trial period ends
We do not send reminders when your trial is about to expire
For any questions or special circumstances regarding your subscription, please contact our support team directly.