FAQ

What is Metrix Finance?

Metrix Finance is an all-in-one analytics platform for DeFi liquidity providers and lending participants. We help investors discover, simulate, build, and track both liquidity pool positions and lending/borrowing strategies across multiple networks, exchanges, and protocols, providing powerful data-driven insights to improve decision-making and portfolio performance.

Do you offer a free plan or free trial?

Yes, we offer a Free plan that includes basic position discovery, simulation, and portfolio tracking features with 90-day data history access across limited exchanges, networks, and protocols. This plan is perfect for those just getting started with liquidity pools and lending markets. For more information, view our Pricing page.

What's your refund policy?

We have a 7-day refund policy for your first purchase with us. Other than that, Metrix Finance has a strict no-refund policy. This includes situations where you forgot to cancel your free trial. If you're experiencing technical issues with our platform, please contact our support team before considering cancellation. We do not currently offer refunds on cryptocurrency payments.

How do you handle security?

We prioritize the security of your data and use industry-standard encryption and security practices. We never require or store your private keys, and we use secure payment processors (Stripe and CopperX) for all transactions. Our systems are regularly audited for security vulnerabilities.

Can you manage your capital through Metrix Finance?

No, Metrix Finance is strictly an analytics platform. We provide data and insights to help you make better decisions, but we do not have the ability to manage your assets, execute trades, or provide liquidity on your behalf. You always maintain complete control of your funds.

Do you have a token or have plans to launch one?

No, Metrix Finance does not currently have a token, and we have no immediate plans to launch one. Our focus is on providing the best analytics tools for DeFi liquidity providers and lending participants rather than creating additional tokens in the ecosystem.

What's the difference between liquidity pool mode and lending/borrowing mode?

Liquidity pool mode focuses on concentrated liquidity positions where you provide assets to trading pairs and earn fees from swaps. Lending/borrowing mode analyzes lending protocols where you can lend assets to earn interest or borrow against collateral. Each mode has specialized discovery, simulation, and tracking features tailored to their respective strategies and risk profiles.

Does Metrix help me understand liquidation risks for borrowing positions?

Yes, our lending/borrowing simulation tools include comprehensive risk analysis including health factor monitoring, liquidation price calculations, and scenario modeling. You can simulate different market conditions to understand when your positions might be at risk and plan accordingly. Our tracking features also provide real-time alerts for positions approaching dangerous health factor levels.

How does Metrix help me deal with impermanent loss in liquidity pools?

Metrix provides detailed impermanent loss (divergence loss) analysis through our simulation tools. You can model how different price movements will affect your position, compare potential IL against fee earnings, and determine if your expected APR will compensate for divergence loss. Our tracking features also monitor real-time IL on your active positions, helping you make informed decisions about when to exit or rebalance.